Privacy Policy


1. Introduction

Shore Group Associates, LLC t/a H1 ("H1", "we" or "us") operates the website (the "Site").

This Privacy Policy applies to our collection, use, storage and disclosure of personal information:

(a) collected by us when you: (i) visit or use our Site; (ii) receive communications from us, including emails; (iii) visit our offices; (iv) contribute content to or comment in any of our public forums (such as our blog); or (v) sign-up for or use any of our products or services provided through the Site (we refer to these individuals as "End Users" in this Privacy Policy); and

(b) we receive or acquire about healthcare professionals, thought leaders and academics in connection with the HI products and services (we refer to these individuals as "Experts" in this Privacy Policy).

2. Who We Are

We are H1, a US headquartered company owned and operated by Shore Group Associates LLC. We provide healthcare and life science companies (our clients) with information about thought leaders, scholarly content, academics, and healthcare professionals, which we license to our clients to support their strategic initiatives. You can find out more about us here.

If you are resident in the European Economic Area, Shore Group Associates LLC is the controller of your personal information as described in this Privacy Policy.

3. What Data We Collect

The data we collect depends on the context of your interactions with H1 and the choices you make, the products and features you use, your location and applicable laws, but can include the following:

End Users

Information we collect automatically. As you navigate through and interact with the Site, our emails or products and services, we may automatically collect certain information about your equipment, browsing actions and patterns using common internet technologies, such as cookies and Web beacons. This may include details of your visits to the Site, including information about your connectivity, such as your IP address and browser information, location data, logs and other communication data, and the resources that you access and use on the Site. This information helps us to improve the Site and to deliver better and more personalized content and services by enabling us to estimate our audience size and usage patterns and recognize you when you return to the Site.

**Information you provide to us. **For example, when you navigate the Site, fill out one of our forms, create an account, purchase our products or services, contact us or otherwise communicate with us, we may request or you may choose to provide us with certain personal information. For security purposes, we may also collect personal information from you if you visit one of our offices.

The types of personal information you may provide include:


Information we collect about you from third party sources: If you are an Expert, we collect or acquire certain publicly available business and professional information about you. For example, we collect personal information about you from: public databases (such as PubMed); corporate websites; public news sources; and university conference and NGO websites.

The types of personal information we may collect include:

We may combine this information with information our clients provide about you to provide them with more complete datasets. We only use the information our clients provide us as a data processor for their benefit and in accordance with their instructions.

4. How We Use Your Information And the Legal Bases

We collect and process personal information about you for a variety of purposes and on the legal bases described in this Privacy Policy or disclosed to you within our products and services, including:

End Users:


For example, we collect and store publicly available professional information about any thought leadership, professional accomplishments, scholarly articles or medical developments Experts are responsible for, as well as their professional contact details. This means (for example) our clients who are looking to find a healthcare expert with particular specialisms can easily search our database to find information about that Expert and their professional work in order to support the client's strategic initiatives (for example, to contact Experts with information about projects they may be interested in). We also make your information available for direct download by our clients who have a license granting such access.

5. How We Share Your Personal Information

We may disclose your personal information to the following categories of recipients:

6. Security

We take your security seriously and take reasonable steps to protect and secure your personal information from unauthorized access, use, and disclosure. We have implemented adequate technical and organizational measures to protect personal information against unauthorized, accidental or unlawful destruction, loss, alteration, misuse, disclosure or access and against all other unlawful forms of processing. These security measures have been implemented taking into account the state of the art of the technology, their cost of implementation, the risks presented by the processing and the nature of the personal information, with particular care for sensitive data.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Site, products, or services, you are responsible for keeping this password confidential. Please do not share your password with anyone.

Although we take reasonable security measures to protect your personal information, for example, by using Secure Socket Layer encryption when you transmit your password, we cannot guarantee the security of your personal information transmitted to the Site. The transmission of information via the internet is not 100% secure and we cannot ensure or warrant the security of any information you transmit to us. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

7. Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

Specifically, our servers are located in United States, and our group companies and third party service providers and partners operate around the world, including India. This means that when we collect your personal information we may process it in any of these countries. However your personal information we take steps to ensure your personal information will continue to processed in accordance with this Privacy Policy wherever it is processed.

9. Cookies and Similar Tracking Technologies

H1 may place and access certain cookies on computer of visitors. H1 uses cookies to help H1 identify and track visitors, their usage of the Site, and their website access preferences. The use of cookies helps to improve the efficacy of H1's services.

Depending on your browser, you may be able to change settings to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly. In relation to email, you can disable most email tracking technology by preventing the loading of embedded pictures in the email. You can do this using your email software settings.

10. Children Under 13

The Site is not directed to children under the age of thirteen (13). H1 does not knowingly collect personal information without the consent of a parent or legal guardian. If you become aware that your child has provided us with personal information without your consent, please contact us. H1 shall take the necessary steps to remove the personal information collected.

11. Your Privacy Rights

Where we are acting as a controller, and depending on your location and subject to applicable law, you may have the following rights with regard to the personal information we control about you:

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

12. Updates to this Privacy Policy

H1 may change this Privacy Policy from time to time, and at H1's sole discretion. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "last revised" date displayed at the top of this Privacy Policy.

13. Contact Us

If you have any concerns or questions with any of the terms within the Privacy Policy, please do not hesitate to get in touch with our team at and we will be able to answer any questions you might have.

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